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Shipping and Returns

Your Happiness and Satisfaction are our #1 concern. If your order is incorrect due to an error we caused, email us within that 24-48 hour period of you receiving it. The product must be unworn. Once we receive your order, your new order will be shipped out. 

U.S. / Domestic Orders:
 
SHIPPING
  • 513 Clothing works hard to uphold a quick turnaround time for the customer. Our products will be sent to UPS within 1-3 days of your order (excluding holidays. Once your order is handed over to UPS, it is their responsibility for shipping time. 
  • Orders are shipped from Cincinnati, Ohio. This means that orders should be received within a week for customers in the Cincinnati area. This is with few exceptions.  
  • MAKE SURE YOUR ADDRESS IS CORRECT: We are not responsible for orders shipped to incorrect addresses. 

REFUNDS, RETURNS, and EXCHANGES

We do not accept refunds, or cancellations. But please contact us if you have any problems with your purchase. 

 

If you have any problems or concerns please feel free to contact us. Thank you for working with us.